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We ask that you respect each and every vendor's policies and please notify of a cancellation within 24 hours of ordering. Cancelling of an order and the issue of a refund is at the vendor's discretion. The exchange or return of any product for any reason is also at the vendor's discretion.If, for any reason, the order has been delivered damaged or faulty, please contact us immediately with photo evidence. We will get back to you as soon as possible to resolve the issue.We do not accept returns on perishable or personalised items. Returns of products may only be processed at the vendor's discretion.